Posted: Sep 23, 2025
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Enrollment Guide - Denton County

North Central Texas College - Gainesville, TX
Full-time
Salary: $36,809.00 Annually
Application Deadline: N/A
2 Year Public Institution
Title Enrollment Guide - Denton Co
Position Type Full-Time
Department Enrollment Management
Job Summary
The Student Affairs Enrollment Guide will assist current and prospective students, parents, faculty, and staff in regards to all areas of enrollment affairs. The Student Affairs Enrollment Guide will answer questions in the areas of Admissions, Financial Aid, Registration, and Student Affairs questions from all levels of media, not limited to email, text, chat, phone, and in person. The Student Affairs Enrollment Guide will be expected to quickly and efficiently determine the needs and give holistic responses in regards to the enrollment process.

Responsibilities and Duties:
  • Provide the highest quality customer service to all who visit the Mane Stop.
  • Accept and process all documents required for enrollment.
  • Accept and process payments.
  • Accept and process all documents required for Financial Aid.
  • Communicate effectively in an oral and written fashion.
  • Responsible for responding to student inquiries through email, text, chat, and in person.
  • Process schedule additions and changes.
  • Admit and assist in registration processes.
  • Other duties as assigned. Responsibilities and duties may change based on the needs of the department and the institution.
Required Education
Associate degree
Required Skills & Abilities
  • Knowledge of Microsoft Suite applications
  • Ability to multitask and manage assignments with deadlines
  • Ability to act in a professional manner
  • Ability to maintain a neat/clean professional appearance
  • Ability to work independently and in a team atmosphere
  • Ability to work under pressure during times of heavy workloads and short time lines
  • Knowledge of College and departmental policies, procedures, safety, and regulations
Preferred Skills & Abilities
  • Knowledge of Jenzabar EX student information system
  • Knowledge of Canvas system
Required Experience
One year of customer service experience.
Preferred Experience
One year minimum experience in any of the areas of Admissions, Financial Aid, Registrar, Recruitment and/or Advising to preferred experience
Posting Date 09/23/2025
Closing Date  
Special Instructions to Applicants
Subject to criminal background check. Resume and unofficial transcript are required in addition to application. Salary is $36,809. Employee will be required to travel between campuses and attend local and out-of-town meetings as necessary. These positions will be based on the Denton County campuses.

Please note: Three vacancies will be filled from this posting.

North Central Texas College (“NCTC”) is an equal opportunity employer. NCTC does not discriminate on the basis of race, color, religion, sex or gender, national origin, disability, age, genetics, equal pay, or any other legally protected characteristic. NCTC prohibits harassment on the basis of a legally protected characteristic and/or retaliation for reporting a complaint.
Location Denton County